UnityPoint Begins Charging For Messages on MyChart Service

UnityPoint Health has begun charging patients to send messages to their doctors and nurses. UnityPoint Health officials say it’s due to the strain on manpower that answering the messages creates. UnityPoint Health officials add the charges will only be for messages on the MyChart service that are initiated by the patient. They require a significant amount of time for providers to respond. Messages for things like prescription refills and setting appointments will still be free. Insurance should pay for a portion of the messaging charge. However, if you have a high deductible or no insurance, the cost for a message could range between $36 and $70.